Privacy Policy

SnoopDigi, a registered S Corporation in the State of New York (“SnoopDigi,” “we,” “us,” or “our”), operates the website snoopdigi.com (referred to as the “Service”). This Privacy Policy outlines our strict practices regarding the collection, use, protection, and disclosure of personal, professional, and business data when you use our Service, along with your legal rights related to that data.

By accessing, browsing, or utilizing our Service, you explicitly agree to the collection, processing, and use of your information in absolute accordance with this Privacy Policy. Unless otherwise defined in this document, all terms used carry the same meaning as those in our master Terms and Conditions, available at https://snoopdigi.com/terms-and-conditions/.

1. Information Collection and Use

We collect several distinct types of information for various business and technical purposes to provide, secure, analyze, and continuously improve our digital marketing, web development, SEO, AI, and administrative virtual assistant services.

Types of Data Collected

A. Personal and Business Data

While using our Service, purchasing packages, or entering into a service contract with us, we may ask you to provide certain personally identifiable information that can be used to contact you, verify your identity, or securely manage your business assets (“Personal Data”). This includes, but is not limited to:

  • First name and last name

  • Corporate/business email address

  • Direct business phone number(s)

  • Billing Address, City, State, Province, ZIP/Postal code

  • Company details (Official entity name, website domain, business structure, and geographical location)

  • Cookies and Website Usage Data

B. Client Integration & Third-Party Platform Access

To execute technical search engine optimization (SEO), local optimization, and website developments, Clients securely provide us with temporary administrative credentials, software logins, or delegated access. This may include:

  • Google Business Profile (formerly GMB) management access

  • Google Analytics, Google Tag Manager, and Google Search Console access

  • Content Management System (CMS) credentials (e.g., WordPress, Shopify) and server/cPanel/FTP host logins

  • API keys, software webhooks, or calendar scheduling software connections

Our Data Handling Protocol: All corporate credentials, API keys, and third-party logins provided by Clients are strictly encrypted, restricted on a “need-to-know” basis to personnel directly assigned to your specific campaign, and are systematically purged or disconnected immediately upon project completion or contract termination.

C. Usage Data

We collect background technical information on how our website is accessed and navigated (“Usage Data”). This includes your computer’s Internet Protocol address (IP address), browser type and version, the specific pages of our Service that you visit, the date and time of your visit, time spent on those pages, unique hardware device identifiers, and other technical diagnostics.

D. Tracking & Cookies Data

We use secure cookies and similar tracking pixels to monitor activity on our Service and hold specific configurations. Cookies are small data files stored directly on your computer or mobile device.

  • Session Cookies: Required to safely operate and process active inquiries on our Service.

  • Preference Cookies: Used to remember your site viewing configurations and preferences.

  • Security Cookies: Deployed strictly to identify and prevent unauthorized security threats.

2. Use of Collected Data

SnoopDigi utilizes your data exclusively for the following operational and B2B purposes:

  • To successfully onboard new clients, process milestone invoices, and fulfill active campaigns.

  • To notify you about critical technical changes, server migrations, or updates to your SEO campaigns.

  • To train, configure, and maintain your custom-built AI Receptionist and service integrations.

  • To provide dedicated Customer Success support and monitor Virtual Assistant task allocations.

  • To analyze operational traffic trends and site performance to improve our digital tools.

  • To detect, prevent, and swiftly resolve security threats, service abuses, or payment discrepancies.

3. Data Transfer and International Processing

Your information, including Personal Data, may be transferred to—and maintained on—servers and databases located outside of your state, province, or country where data protection regulations may differ from your local jurisdiction.

As an S Corp registered in New York, SnoopDigi primarily processes and stores data within the United States. If you are accessing our website or services from Canada, Europe, or other international regions, please note that we transfer and process all information within the United States. Your submission of data or explicit consent to this Privacy Policy represents your formal agreement to this secure transfer. SnoopDigi takes all necessary security steps to guarantee your data is treated with high-grade encryption and in strict accordance with this policy.

4. Disclosure of Data and Legal Requirements

SnoopDigi will never sell, lease, or rent your personal or business data. We may disclose your information in good faith only when such action is absolutely necessary to:

  • Comply with a binding legal warrant, court order, or official governmental subpoena.

  • Protect, defend, and enforce the copyrights, intellectual property, and legal rights of SnoopDigi.

  • Investigate and prevent suspected fraudulent activity, card-brand violations, or contract breaches.

  • Protect the personal safety of our team members, clients, or the general public.

  • Shield SnoopDigi against escalating civil or legal liabilities.

5. Data Security

The security of your corporate files and personal data is a top priority. While we implement industry-standard secure transfer protocols (SSL/HTTPS) and encrypted databases to safeguard your credentials, no method of digital transmission or electronic storage is 100% secure. We make every commercial effort to protect your data but cannot guarantee absolute, impenetrable security.

6. Your Data Privacy Rights (GDPR / CCPA Compliance)

SnoopDigi recognizes and supports your consumer and corporate data rights. Regardless of your physical location, you possess the right to:

  • Request Access: Request a complete summary or structured copy of the personal data we hold on you.

  • Request Rectification: Request that we immediately correct any inaccurate or incomplete records.

  • Request Erasure (“Right to Be Forgotten”): Request that we permanently delete your data from our internal active servers, provided the data is no longer legally required for active billing, ongoing web hosting maintenance, or corporate tax compliance.

To exercise any of these privacy rights, please contact our data team directly at hello@snoopdigi.com.

7. Service Providers and Third-Party Links

We may employ trusted third-party companies and infrastructure networks to run our systems (e.g., Stripe, Payoneer, Melio, secure web hosts). These third parties are granted access to your data only to perform restricted, contractually isolated operational tasks on our behalf and are strictly prohibited from using or sharing it for any other purpose.

Our website contains external links. We strongly advise you to read the privacy policies of any third-party websites you visit, as we hold no control or liability over their external content or privacy frameworks.

8. Children’s Privacy

SnoopDigi is a professional B2B service agency and does not target or knowingly collect data from anyone under the age of 13. If we discover that a child under the age of 13 has inadvertently provided us with personal information, we will immediately purge that data from our active databases.

9. SMS, Mobile Communication, and 10DLC Policies

This section details how we gather, utilize, and protect text messaging (SMS/MMS) communication channels in absolute alignment with carrier 10DLC standards.

  • SMS Consent and Opt-In: By checking the SMS consent box on our contact/inquiry forms, booking an appointment, or initiating direct text inquiries to SnoopDigi, you give your explicit consent to receive automated transactional, promotional, and informational text messages (SMS/MMS) from SnoopDigi.

  • Voluntary Consent: Opting into SMS messaging is entirely voluntary and is not a condition of purchasing any services from SnoopDigi.

  • Opt-In Methods: Consent is gathered via online forms on our domain (snoopdigi.com), B2B digital intake paperwork, or when you explicitly request updates via phone/text.

  • Carrier Disclosures:

    • Message and data rates may apply depending on your local mobile carrier plan.

    • Message frequency varies based on your active projects, inquiries, updates, and custom campaigns.

  • Stop Service & Opt-Out (Revoking Consent): You can cancel SMS service at any time. To opt out of future messages, reply STOP in response to any text message received from SnoopDigi. After sending “STOP,” you will receive a single, final text confirming your unsubscription, and no further messages will be sent unless you re-initiate contact.

  • Help and Support: For assistance or technical questions regarding our text communication, reply HELP to any text message, or reach out to us at hello@snoopdigi.com or call +1 (347) 203-0363.

  • SMS Privacy Protection: We respect your privacy. Under no circumstances will your mobile phone number, SMS opt-in consent data, or text-messaging details be sold, rented, leased, or shared with third parties, affiliates, or corporate partners for marketing or promotional use. This exclusion strictly protects text messaging originator opt-in data and consent, which remains entirely confidential and restricted to SnoopDigi’s direct client communications.

10. Privacy Policy Updates

SnoopDigi reserves the right to update this Privacy Policy at any time. We will post any updates directly on this page and revise the “Effective Date” at the top of the document. For major structural changes that impact your privacy rights, we will notify you via email prior to the changes taking effect.

11. Contact Us & Data Compliance

For questions, data access requests, or credentials revocations, please contact our data compliance desk:

  • Corporate Entity: SnoopDigi (S-Corp)

  • Physical Address: 2722 Voorhies Ave, Brooklyn, NY 11235, USA

  • Direct Email: hello@snoopdigi.com

  • Corporate Phone Line: +1 (347) 203-0363